80% vs 37%
80% of companies say AI made staff more productive. 37% see any effect on profit.
Productivity improved80%
Any EBIT impact37%
McKinsey, Aug 2026 · Global
What the source measured
80% say AI improved individual productivity; only 37% attribute any EBIT impact to it, unchanged from last year (n = 1,719).
What it means for Indian businesses
Staff feel faster, but for most companies the profit line hasn't moved.
Giving every employee an AI assistant makes individual tasks quicker. It rarely changes how many people a process needs, how fast a quote goes out, or how many leads get called back, which is where profit moves.
That is why we change the workflow before choosing tools: who does what, in what order, with which system of record. The agent is built for the new workflow, not added on top of the old one.
How we redesign a workflow