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Nearly three in four AI high performers redesigned their workflows.

McKinsey, Aug 2026 · Global

What the source measured

Nearly three-quarters of AI high performers (about 6% of respondents) fundamentally redesigned workflows, versus about one-quarter of other companies.

What it means for Indian businesses

Companies getting value from AI changed how the work is done.

McKinsey's high performers are a small group, but the difference is large: they changed the process, and most other companies did not.

This is the work we do. A redesign usually means removing a hand-off, moving a check earlier, or making one system the source of truth so an agent can act on it.

How we redesign a workflow

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