Salesforce, Feb 2026 · Global · Vendor data
What the source measured
From a survey of 4,050 sales professionals; Gen Z sellers spend 35%. 48% lack bandwidth for cold outreach.
What it means for Indian businesses
Research, first drafts and reminders are the parts of selling we automate.
The other 60% goes to research, data entry, internal updates and chasing. None of that needs a salesperson's judgement, but all of it delays the next conversation.
We build agents that research a lead before the call, draft the first message for a person to send, log the call in your CRM and schedule the follow-up. The salesperson keeps the conversations.
Voice agents for lead follow-upSources
- Salesforce: State of Sales 2026 (2026-02-03)